The objective of MAYDAY CRM Training Concept is to enhance the non-technical skills of the crew. ‘Effective Communication’ will be the main driver, and the game is designed to improve the communication skills of both the flight deck and the cabin crew. Furthermore, it will facilitate group decision-making and enhance the understanding of the different environments and issues on the flight deck and in the cabin, which will be beneficial for all crew.

Besides ‘Effective Communication’, focus will also be placed on enhancing NOTECHs in the following areas:


Leadership and Managerial Skill

Situation Awareness


NOTECHS Forms are available in the game package.

The MAYDAY CRM Training Concept will improve the understanding of CRM in all phases of flight. It will integrate SOP, Checklists, First Aid, and Emergency Procedures into the training. ‘Briefing’ and ‘Decision-Making’ are also a part of the training concept and will also be enhanced.

Emphasis will also be on personal attitude and behaviour. Incorporation of the DIRTY DOZEN into the game will give the crew an awareness of personal human factors and hazardous attitudes and/or behaviours that could be a challenge for flight safety.

In the decision-making, we are playing ‘Risk’ up against ‘Inconvenience’, in order to get the crew to focus on ‘Flight Safety’ as priority #1


Playing the Game

MAYDAY has a duration of approximately 2 – 2 ½ hours.

This includes introduction of the game, playing the game, assessment, and de-briefing.

In order to achieve the best learning experience, a crew of 3 – 6 crewmembers will preferably share one game board. This will provide the possibility for all crewmembers to participate actively.

If there are more than 6 crewmembers sharing one game board, it will degrade the interaction possibilities amongst the crew, and furthermore degrade the learning experience.

MAYDAY CRM Training Concept is a physical game and not an online or computer-based solution. Teamwork, situational awareness, and communication cannot be taught effectively online.

The game is designed as a dynamic game, where the development in the game depends on your own choices. Every decision has a consequence, which is reflected on the board.


EASA regulation requires that feedback be provided for Flight Crew during CRM Training. An assessment and feedback tool for the CRM Trainer is included in the MAYDAY CRM Training Concept.

It is possible for the CRM Trainer to provide feedback for the crew by means of behavioural markers that have been observed during the game. This will enhance the benefit of the learning experience of the game for the participating crew as well as the CRM Trainer.

Mayday CRM Training Concept is furthermore compliant with EASA regulation.

Evidence-Based Training

MAYDAY facilitates Evidence-Based Training by providing the CRM Trainer with an assessment tool for feedback of the CRM Training. This is used to define problem areas in the skills, knowledge, and attitude of the crew. The trainer is able to evaluate and assess operational decisions in a non-operational environment in real time.

Via the MAYDAY CRM Assessment Tool, you are able to give the crew a valid feedback on their performance in the classroom. The assessment additionally highlights areas that need further attention and possible training in the future.


MAYDAY CRM Training Concept complies with the following requirements:

EASA Requirements for CRM Training

ORO.FC.115 Crew Resource Management Training

ORO.CC.115 Conduct of Training Courses and Associated Checking

FAA Requirements for CRM Training

§ 135.330 Crew Resource Management Training

Further Information

AEROTEAM – Rørkærvej 108 – 8722 Hedensted – Denmark

mail: Phone: +45 20 32 36 76

MAYDAY CRM Training Concept is designed in collaboration with

Copenhagen Game Lab, a leading learning game design company.

The game is packed in a practical box, which makes it easy to transport the game from one location to another. 1 box is suitable for up to 3 games.

MAYDAY CRM Training Concept is designed together with Copenhagen Game Lab, a leading learning game design company.

Did You Know…

MAYDAY supports Evidence-Based Training?

Aeroteam is sponsering The Danish Flight Safety Council with 10 € for every game we sell.

Our Services

Unlimited support for your CRM Trainers regarding the MAYDAY CRM Training Concept.

What We Offer

An interactive, fun, and innovative way of training CRM.